Error Code A228_F
High

Rheem R802VA07542117MSA Error Code A228_F: Internal Fault: Gas Vlv 2 Rly Stuck Open

TL;DR
On a two-stage Rheem R802VA, the relay controlling the high-stage gas valve 2 is stuck open, so the furnace cannot operate at high fire. A technician must replace the control board.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code A228_F Mean?

Fault code A228_F on the Rheem R802VA is the two-stage-only counterpart to A226_F. It indicates that the relay controlling gas valve 2 (the high-stage gas valve) on the IFC board is stuck in the open position and cannot close. This means the IFC cannot energize the high-stage gas valve, so the furnace is unable to fire at high capacity.

In a two-stage R802VA, the low-stage gas valve (controlled by a separate relay) may still function normally, meaning the furnace can potentially provide low-stage heat. However, high-stage heating is unavailable, and in cold weather when the home requires full heating capacity, the furnace will be unable to keep up with the heat load.

Unlike A227_F where the welded relay poses an immediate gas flow safety hazard, a stuck-open relay for the high-stage valve is not an immediate safety concern since no gas flows uncontrollably. However, the IFC board has a hardware failure and must be replaced. After replacement and Bluetooth reprogramming, both gas valve relays should be verified during a test cycle.

Common Causes

Cause Likelihood DIY?
Gas valve 2 relay failure on control board Most common ✗ Call a pro →
Control board component failure Common ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Installation Instructions - 80+ Upflow/Horizontal Two-Stage and Single-Stage Bluetooth Communicating Gas Furnaces with Constant CFM/PWM Blower

✓ Verified against manufacturer service manual — March 2026