Error Code *A228_F
High

Ruud U802VA050317MSA Error Code *A228_F: Internal Fault: Gas Valve 2 Relay Stuck Open (Two-Stage Only)

TL;DR
On a two-stage Ruud U802VA, the relay controlling the high-stage gas valve is stuck open, so the furnace cannot operate at high fire. A technician must replace the control board.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code *A228_F Mean?

Fault code A228_F on the Ruud U802VA is a two-stage-only fault (*A228_F) indicating that the relay controlling gas valve 2 — the high-stage gas valve — on the IFC board is stuck open and cannot close. The IFC cannot apply voltage to the high-stage gas valve, so the furnace cannot enter high-fire operation.

On a two-stage Ruud U802VA, the furnace can operate at either low-stage (reduced capacity) or high-stage (full capacity). With A228_F active, only low-stage heating is possible because the high-stage relay cannot energize the second gas valve. In mild weather, this may be adequate, but in cold weather the furnace will be unable to deliver its rated heating capacity.

Unlike A227_F where the welded relay is an immediate safety concern, a stuck-open high-stage relay does not create uncontrolled gas flow — the valve simply cannot open at high stage. However, the furnace heating capacity is significantly reduced and the board must be replaced. Power cycling can clear lockout attempts but will not restore high-stage operation until the board is replaced and reprogrammed.

Common Causes

Cause Likelihood DIY?
Failed relay contacts on control board Most common ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Installation Instructions - 80+ Upflow/Horizontal Two-Stage and Single-Stage Bluetooth Communicating Gas Furnaces

✓ Verified against manufacturer service manual — March 2026