Error Code E 270
High

Lennox EL296UHV Error Code E 270: Soft Lockout - Ignition Failure

TL;DR
Your Lennox EL296UHV entered soft lockout after failing to ignite multiple times. No flame was detected during any attempt.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code E 270 Mean?

Error code E270 on the Lennox EL296UHV indicates a soft lockout after the furnace exceeded the maximum number of ignition retries without the flame sensor detecting a flame. During each attempt, the control board energizes the hot surface ignitor, opens the gas valve, and waits for a flame signal. After exhausting all retries with no flame detected, the system enters soft lockout.

There are two main categories of causes. The burners may actually be lighting, but a dirty flame sensor cannot detect the flame — this is the single most common cause of E270. Alternatively, the burners may not be lighting at all, which points to a gas supply issue, a failed hot surface ignitor, or a gas valve problem.

The soft lockout clears when a subsequent heat call completes successfully. A technician should check flame sensor current using the control diagnostics, clean or replace the flame sensor, verify the ignitor glows during the ignition sequence, and confirm adequate gas supply and pressure.

Common Causes

Cause Likelihood DIY?
Dirty or failed flame sensor Most common ✗ Call a pro →
Failed hot surface ignitor Common ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

Sources

  1. Lennox EL296UHV Unit Information (Corp. 1125-L5)

✓ Verified against manufacturer service manual — March 2026