Error Code d1
High

Rheem R96VA0702317MSA Error Code d1: No Model Data

TL;DR
Code d1 means the furnace has no model data and cannot operate in any mode. The memory card is missing from connector P6 on the control board. A technician must locate or order the correct card and reload the data.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code d1 Mean?

A d1 code on the Rheem R96VA0702317MSA is a critical fault indicating the furnace has no model data available. The model data is electronically stored configuration information — particularly blower motor operation parameters — that the furnace control board (IFC) needs to function. Without this data, the furnace is completely shut down and will not operate in any mode.

The model data is stored on a small memory card that plugs into connector P6 on the integrated furnace control board. This card is specific to the furnace model and defines how the ECM blower motor should operate. Note that the furnace can operate even without the physical card if valid model data was previously stored in the control board's microprocessor memory — in that case, fault d4 would appear instead. The d1 code specifically means there is no valid model data anywhere in the system.

This fault most commonly appears after a control board replacement where the original memory card was not transferred to the new board, or if the memory card has fallen out of connector P6. A technician must locate the original memory card, verify it is correct for this model, or order the correct replacement from a Rheem parts distributor.

Common Causes

Cause Likelihood DIY?
Memory card missing from furnace control connector P6 Most common ✗ Call a pro →
Memory card disconnected during furnace control replacement Common ✗ Call a pro →
Memory card lost or not saved when furnace control (I.F.C.) was replaced Common ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Installation Instructions for 4 Position Condensing Two-Stage, Communicating Gas Furnaces w/ECM Blower (-)96V Series & (-)(-)96MDV Series

✓ Verified against manufacturer service manual — March 2026