Error Code 99
Info

Rheem R96VA0702317MSA Error Code 99: Remote Faults Reset Performed

TL;DR
Code 99 is not an error — it simply means the fault history stored in the furnace has been cleared by a technician or communicating thermostat. No action is needed.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 99 Mean?

A code 99 on the Rheem R96VA0702317MSA is an informational notification, not an error or fault. It appears in the fault code history to record that a remote fault buffer reset was performed — meaning the stored history of previous fault codes has been cleared. This is a routine maintenance action typically performed by an HVAC technician during a service visit, or automatically by a connected communicating thermostat.

The fault buffer on this furnace stores a history of fault codes that have occurred, allowing technicians to review past problems even after the underlying issues have been resolved. When the buffer is reset, code 99 is logged as a marker indicating the history was intentionally cleared at that point in time.

No action is needed when you see code 99. It does not indicate any problem with the furnace and does not affect operation. Normal furnace operation continues before and after this notification appears.

Common Causes

Cause Likelihood DIY?
Technician or communicating thermostat performed a remote fault buffer reset Most common
Contact a licensed HVAC technician if any of these apply:

Sources

  1. Installation Instructions for 4 Position Condensing Two-Stage, Communicating Gas Furnaces w/ECM Blower (-)96V Series & (-)(-)96MDV Series

✓ Verified against manufacturer service manual — March 2026