Error Code 14
High

Rheem R96VA0702317MSA Error Code 14: Flame Present with Gas Valve Off

TL;DR
Code 14 is a critical safety alert — flame is detected when the gas valve is supposed to be off. The furnace shuts down completely and activates both the blower and inducer at maximum speed. Turn off the gas and call a technician immediately.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 14 Mean?

A code 14 on the Rheem R96VA0702317MSA is an extremely critical fault indicating the IFC is detecting a flame when the gas valve should be completely closed. This condition should rarely occur in normal operation and represents a potentially dangerous situation. When unexpected flame is sensed, the furnace immediately activates the indoor blower motor at maximum heat speed and the induced draft motor at high speed, and both remain energized until the fault is cleared. The control then enters a one-hour lockout, displaying fault codes 10 and 14 alternately.

The most common cause is field mis-wiring of the 24-volt AC supply to the main gas valve solenoid, which could cause the gas valve to remain energized even when the IFC has not commanded it. A faulty gas valve stuck in the open position is another common cause — this means gas may be flowing and burning even when the control board has not commanded heat. Less commonly, a faulty IFC board may improperly sense a flame signal when none is actually present.

Do not attempt to diagnose or reset this fault yourself. The possibility of gas flowing with no controlled ignition constitutes a fire and carbon monoxide hazard. Turn off the gas supply to the furnace at the manual shutoff valve and contact a qualified HVAC technician immediately to inspect the gas valve, control board wiring, and IFC before restoring gas supply.

Common Causes

Cause Likelihood DIY?
Field mis-wiring of 24VAC to the gas valve main solenoid Most common ✗ Call a pro →
Faulty gas valve stuck in the OPEN position Common ✗ Call a pro →
Faulty furnace control (signal improperly sensed when it should not be sensed at all) Uncommon ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Installation Instructions for 4 Position Condensing Two-Stage, Communicating Gas Furnaces w/ECM Blower (-)96V Series & (-)(-)96MDV Series

✓ Verified against manufacturer service manual — March 2026