Error Code 10
High

Rheem R96VA0702317MSA Error Code 10: One-Hour Lockout

TL;DR
Code 10 is a one-hour safety lockout — the furnace will not heat until the lockout expires, then it retries automatically. The code always appears alongside another fault code that identifies the actual problem.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 10 Mean?

A code 10 on the Rheem R96VA0702317MSA indicates the furnace has entered a one-hour safety lockout and will not provide heat during this period. Cooling and fan-only modes continue to function normally. The lockout resets automatically after one hour, at which point the furnace will attempt to operate again. Code 10 is never the root cause by itself — it is always paired with another fault code that identifies what triggered the lockout.

The furnace control board (IFC) enters this lockout under several conditions: four consecutive failed ignition attempts (paired with code 11), five consecutive flame losses after successful ignition (paired with code 13), an unexpected flame detected when the gas valve should be off (paired with code 14), repeated water sensor activations (paired with code 59), a dead blower after the main limit has been open for more than 150 seconds (paired with code 61), or an internal control fault (paired with code 93). When in lockout, the display alternates between code 10 and the companion fault code.

Waiting for the one-hour reset will allow the furnace to attempt operation again, but if the underlying problem has not been corrected, the furnace will simply re-enter lockout. The companion fault code is critical for diagnosis — a technician must identify and repair the root cause before the furnace will operate reliably.

Common Causes

Cause Likelihood DIY?
Failed ignition occurred four times in a row Most common ✗ Call a pro →
Flame lost five times in a row during operation Common ✗ Call a pro →
Dead blower detected — main limit open for more than 150 seconds Uncommon ✗ Call a pro →
Water sensed condition triggered several times consecutively Uncommon ✗ Call a pro →
Internal control fault (code 93) with soft lockout Uncommon ✗ Call a pro →
Unexpected flame detected with gas valve off Uncommon ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Installation Instructions for 4 Position Condensing Two-Stage, Communicating Gas Furnaces w/ECM Blower (-)96V Series & (-)(-)96MDV Series

✓ Verified against manufacturer service manual — March 2026