Error Code 25
Low

Carrier 58MVP Error Code 25: Model Selection or Setup Error

TL;DR
A model plug is missing or a setup switch is incorrectly positioned, causing a configuration error on the control board.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 25 Mean?

Status code 25 on the Carrier 58MVP indicates the control board has detected a model selection or setup error. The 58MVP uses a model plug (PL4) that identifies the specific furnace model to the control board, and setup switches (SW1-1 and SW1-6) that configure operating parameters for the installation.

If code 25 flashes only four times at power-up, the control board is falling back to a model selection stored in its memory. This typically means the model plug is missing but the board previously had a valid configuration saved. If the code flashes continuously, the board has no valid configuration and cannot operate correctly.

This code usually appears after a control board replacement when the model plug is not transferred from the old board, or after service work when a setup switch gets bumped out of position. A technician needs to confirm the correct model plug is installed, check the setup switch positions against the installation manual, and verify compatibility between the board software version and the model plug.

Common Causes

Cause Likelihood DIY?
Model plug (PL4) missing or incorrect Most common ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. 58MVP Series 170 Troubleshooting Guide

✓ Verified against manufacturer service manual — March 2026