Error Code 25
Low

Carrier 58MVC Error Code 25: Model Selection or Setup Error

TL;DR
The furnace has a configuration error — the model plug may be missing or a setup switch is in the wrong position.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 25 Mean?

Status code 25 on the Carrier 58MVC signals that the control board cannot properly identify the furnace model or has detected incorrect setup switch positions. The 58MVC uses a model plug (PL4) that tells the control board which specific furnace model it is installed in, and setup switches (SW1-1 and SW1-6) that configure operating parameters.

If this code flashes only four times at power-up, it means the control is using model selection data stored in memory as a fallback. If the code flashes continuously, the board cannot determine the correct configuration at all. This situation most commonly occurs after a control board replacement when the installer forgets to transfer the model plug, or when setup switches are inadvertently changed during service work.

The furnace may still attempt to operate using default settings, but it will not run optimally or safely without the correct configuration. An HVAC technician needs to verify the model plug is installed and correct, confirm the setup switch positions match the installation requirements, and ensure the control board software version is compatible with the model plug being used.

Common Causes

Cause Likelihood DIY?
Model plug (PL4) missing or incorrect Most common ✗ Call a pro →
Setup switch SW1-1 or SW1-6 positioned improperly Common ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. 58MVC Series 100 Troubleshooting Guide — Variable Speed, Step-Modulating Electronic Condensing Four-Way Multipoise Gas Furnace

✓ Verified against manufacturer service manual — March 2026