Error Code E17
Low

Amana AMVM970803BN Error Code E17: Supply Air Temperature Sensor Open (External)

TL;DR
Your Amana AMVM970803BN's external supply air temperature sensor has an open circuit. The supply air temperature will not appear in the CoolCloud app. A technician should verify the sensor connection and test its resistance.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code E17 Mean?

Error code E17 on the Amana AMVM970803BN indicates the external supply air temperature sensor circuit is open. The control board cannot read a valid temperature from this sensor, so the supply air temperature will not be visible in the CoolCloud HVAC App. The furnace should continue to operate normally while this code is active.

The supply air temperature sensor measures the temperature of air leaving the heat exchanger and entering the supply duct. It uses a 10k-ohm thermistor that should read approximately 10,000 ohms at 77°F. An open circuit means the sensor probe is disconnected, the connector is not fully inserted, the connector crimp has failed, or the sensor itself has failed and is measuring an out-of-range resistance.

A technician should verify the external supply air sensor probe is fully plugged into its connector, check that the connector pins are properly crimped, and measure resistance across the sensor probe at a known temperature. If resistance does not match the 10k-ohm specification at 77°F, the probe must be replaced. If the probe and wiring are correct, the PCB may need replacement.

Common Causes

Cause Likelihood DIY?
External supply air temperature sensor probe not fully plugged in Most common ✗ Call a pro →
Sensor probe connector not properly crimped Common ✗ Call a pro →
Failed sensor probe (incorrect resistance) Common ✗ Call a pro →
Faulty PCB Uncommon ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Installation Instructions for *CVM97*B* & *MVM97*B* Modulating Gas Furnace

✓ Verified against manufacturer service manual — March 2026