Amana AMVM970803BN Error Code E11: Open Rollout Switch
What Does Code E11 Mean?
Error code E11 on the Amana AMVM970803BN indicates the flame rollout limit switch has opened. The rollout switch is a one-time or manual-reset safety device mounted near the burner assembly that trips when flames escape the burner box and roll out toward the front of the furnace. Its purpose is to shut down the furnace immediately to prevent fires and carbon monoxide hazards.
Flame rollout is typically caused by incorrect gas pressure that produces an oversized flame, misaligned burners that direct flames toward the switch, or a restriction in the heat exchanger or flue that forces combustion gases — and flames — backward out of the burner area. In all cases, the underlying cause must be identified and corrected before the furnace is returned to service.
A technician must check the gas pressure and compare it to the nameplate specification, inspect the burner alignment, and clear any burner restrictions. The rollout switch itself must be manually reset or replaced after the root cause is corrected. Attempting to reset the switch without finding and fixing the cause will result in an immediate re-trip and continued safety risk.
Common Causes
| Cause | Likelihood | DIY? |
|---|---|---|
| Blocked or restricted burners | Most common | ✗ Call a pro → |
| Incorrect gas pressure | Common | ✗ Call a pro → |
| Misaligned burners | Common | ✗ Call a pro → |
When to Call a Professional
Contact a licensed HVAC technician if:
- E11 displays — do not reset the rollout switch yourself; a technician must identify and correct the underlying cause first
- A technician must check gas pressure, verify burner alignment, and clear any burner or heat exchanger restrictions before resetting the switch
- Repeated rollout switch trips indicate a persistent problem with gas pressure, burner alignment, or venting that requires professional repair
✓ Verified against manufacturer service manual — March 2026