Error Code E15
Low

Amana AMVM970803BN Error Code E15: Return Air Temperature Sensor Open (External)

TL;DR
Your Amana AMVM970803BN's external return air temperature sensor has an open circuit. The sensor reading is not visible in the CoolCloud app, but the furnace should still operate. A technician should inspect the sensor connection.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code E15 Mean?

Error code E15 on the Amana AMVM970803BN indicates the external return air temperature sensor circuit is open. This means the control board is not receiving a valid reading from this sensor, so the return air temperature will not appear in the CoolCloud HVAC App. The furnace itself should continue to operate normally in most cases.

An open circuit in a temperature sensor typically means the sensor probe is disconnected, the connector is not fully seated, or the sensor probe has failed and measures an out-of-range resistance. This furnace uses a 10k-ohm thermistor sensor that should measure approximately 10,000 ohms at 77°F — a reading significantly different from this indicates a failed sensor. An improperly crimped connector can also create an intermittent or permanent open.

A technician should verify the external return air sensor probe is fully plugged in, check that the connector is properly crimped, and measure the resistance across the sensor probe at a known temperature to confirm it is within specification. If the resistance is incorrect, the sensor probe must be replaced. If the sensor and wiring check out, the PCB may need replacement.

Common Causes

Cause Likelihood DIY?
External return air temperature sensor probe not fully plugged in Most common ✗ Call a pro →
Sensor probe connector not properly crimped Common ✗ Call a pro →
Failed sensor probe (incorrect resistance) Common ✗ Call a pro →
Faulty PCB Uncommon ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Installation Instructions for *CVM97*B* & *MVM97*B* Modulating Gas Furnace

✓ Verified against manufacturer service manual — March 2026