Error Code 24
High

Carrier 59SC5A Error Code 24: Secondary Voltage Fuse Is Open

TL;DR
The control board's 24-volt fuse has blown due to a short circuit in the thermostat or low-voltage wiring.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 24 Mean?

Status code 24 on the Carrier 59SC5A indicates that the secondary voltage fuse on the control board is open. This fuse protects the 24-volt low-voltage circuit that connects the control board to the thermostat, transformer secondary, and any accessories like humidifiers or zone control panels.

A blown 24V fuse is caused by a short circuit somewhere in the low-voltage wiring. The short can occur at the thermostat (bare wires touching behind the wall plate), in the wire run between the thermostat and furnace (pinched or rodent-damaged insulation), or at an accessory connection. Damaged or pinched thermostat wires are a particularly common cause in installations where wires pass through tight spaces.

Replacing the fuse without finding the short will cause it to blow again immediately. A technician must disconnect all low-voltage wires at the furnace and test each one individually for shorts to ground and to other conductors. Once the short is located and repaired, the fuse can be replaced and the system verified.

Common Causes

Cause Likelihood DIY?
Short circuit in thermostat wiring Most common ✗ Call a pro →
Damaged or pinched thermostat wire Common ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Carrier 59SC5A Installation, Start-Up, Operating and Service and Maintenance Instructions

✓ Verified against manufacturer service manual — March 2026