Error Code 43
High

Payne PG96VTA Error Code 43: Low-Heat Pressure Switch Open While High-Heat Pressure Switch Is Closed

TL;DR
Your Payne PG96VTA shows a pressure switch inconsistency — the low-heat switch is open while the high-heat switch is closed. Check for a plugged condensate drain.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 43 Mean?

Status code 43 on the Payne PG96VTA indicates that the low-heat pressure switch is open while the high-heat pressure switch is closed. This is an abnormal condition because if the high-heat switch can close (indicating sufficient draft at high speed), the low-heat switch should also be able to close since it requires less suction.

This inconsistency most commonly points to a plugged condensate drain. When condensate water cannot drain properly, it backs up and can interfere with the low-heat pressure switch operation while the higher suction from high-heat mode is still sufficient to close its switch.

Other possible causes include a stuck open low-heat pressure switch, disconnected or obstructed pressure tubing, improper pressure switch wiring, or low inlet gas pressure if a low gas pressure switch (LGPS) is installed.

Common Causes

Cause Likelihood DIY?
Plugged condensate drain affecting pressure readings Most common ✗ Call a pro →
Stuck open low-heat pressure switch Common ✗ Call a pro →
Disconnected or obstructed pressure switch tubing Common ✗ Call a pro →
Improper pressure switch wiring Uncommon ✗ Call a pro →
Low inlet gas pressure (if LGPS is used) Uncommon ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

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Sources

  1. Payne PG96VTA Installation, Start-up, Operating and Service and Maintenance Instructions

✓ Verified against manufacturer service manual — March 2026